We are dedicated to providing exemplary Health and safety training and independent and impartial Third party Inspection services that prioritize customer satisfaction, compliance, continual improvement, and excellence in all aspects of our operations. Our commitment to quality is underpinned by a set of core values and guiding principles that shape our interactions, processes, and outcomes.
Our Commitments.
Compliance:
We are committed to conducting inspections in full compliance with applicable international standards, regulations, and client requirements.
We adhere to all relevant statutory and regulatory requirements, as well as international standards and best practices in health and safety training. Our programs are designed and delivered in accordance with these standards to ensure legal compliance and the highest level of quality and effectiveness.
Independence and Impartiality:
We uphold the principles of impartiality and objectivity in our inspection and Training processes, ensuring fair and unbiased assessments.
Competence and Qualifications:
We will facilitate training by qualified and experienced health and safety instructors who are experts in their respective fields, fostering an environment of knowledge sharing, skill development, and continuous learning.
We will maintain highly trained and competent inspection engineers, who possess the skills and knowledge necessary to perform inspections accurately and reliably.
Continuous Improvement:
We strive for continuous improvement in our processes, services, and the competence of our personnel. Feedback from clients, audits, and internal assessments is actively sought and utilized to enhance our performance.
Client Satisfaction:
Meeting and exceeding client expectations is a top priority. We aim to understand our clients' needs, provide timely and effective services, and maintain open communication throughout the Training and inspection process.
Ethical Conduct:
Integrity is at the core of our operations. We conduct Training and inspections with honesty, transparency, and respect for confidentiality, ensuring the highest ethical standards.
Adherence to Standards:
We are committed to all adherences of ISO 9001 requirements. The top management shall periodically review the system and ensure that the system is audited in order to determine and ensure continuing effectiveness and suitability for the company.
Review
This policy shall be reviewed on an annual basis and as and when necessary to reflect changes in relevant legislation.
